Legal
These Terms of Service ("Terms") govern your use of the Direct Home website and the concierge design and consultation service we offer through it. Please read them carefully before using the site or submitting a request.
By accessing this website or submitting a design request, you agree to be bound by these Terms and by our Privacy Policy. In these Terms, "Direct Home," "we," "us," and "our" refer to [TODO(DirectHome): LEGAL ENTITY NAME]. If you do not agree, please do not use the site or submit a request.
Direct Home offers premium, white-glove home services design and installation consultation across its specialist divisions. When you submit a concierge request, our team reviews your property details and prepares a tailored proposal and follows up to discuss it with you.
Any designs, scopes of work, savings projections, timelines, and pricing presented before a signed installation agreement are preliminary estimates for illustration only. They are based on the information you provide and on assumptions that may change after a site assessment.
Actual results depend on factors outside our control, including site and structural conditions, weather, material and equipment availability, permitting, and applicable laws. Direct Home does not guarantee any specific cost savings, rebate, or financial outcome. Nothing on this site is tax, legal, or financial advice.
When using the site or submitting a request, you agree to:
The website and all of its content — including text, designs, graphics, logos, imagery, the Direct Home name and brand, and any proposals or design documents we prepare — are owned by Direct Home or its licensors and are protected by intellectual property laws. You may view this content for your personal, non-commercial use in connection with evaluating our services. You may not copy, reproduce, distribute, modify, or create derivative works from it without our prior written permission.
Our site may reference or link to third-party tools and websites (such as analytics and lead-certification providers described in our Privacy Policy). We are not responsible for the content, policies, or practices of any third party, and your use of those services is governed by their own terms.
The website and any information or estimates provided through it are made available on an "as is" and "as available" basis. To the fullest extent permitted by law, Direct Home disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that the site will be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, Direct Home and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, savings, data, or goodwill, arising out of or relating to your use of the website or reliance on any pre-contract estimate or design, even if advised of the possibility of such damages. Nothing in these Terms limits liability that cannot be limited under applicable law.
You agree to indemnify and hold harmless Direct Home from any claims, damages, or expenses arising out of your misuse of the website or your breach of these Terms.
These Terms are governed by the laws of the State of [TODO(DirectHome): GOVERNING-LAW STATE], without regard to its conflict-of-laws principles. You agree that any dispute arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in that state.
We may update these Terms from time to time. When we do, we will revise the effective date above. Your continued use of the site after changes take effect constitutes acceptance of the updated Terms.
Questions about these Terms can be sent to: