Legal

Your Privacy Choices

Effective date: June 21, 2026

You have the right to opt out of the "sale" or "sharing" of your personal information. This page lets you tell Direct Home Holding Company LLC not to sell or share your personal information with the installer partners we would otherwise match you with.

What this means

To fulfill a quote request, Direct Home normally shares the contact and project details you submit with vetted, independent local installer(s). Depending on where you live, that disclosure may be treated as a "sale" or "sharing" of personal information under laws such as the California Consumer Privacy Act (CCPA/CPRA). When you opt out below, we will stop sharing your personal information for that purpose.

Your SMS opt-in and text-messaging consent data is never sold or shared for marketing — regardless of the choice you make here. That data is used only to deliver the messages you asked to receive. See our Privacy Policy for details.

Submit an opt-out request

Complete the form below to request that we not sell or share your personal information. We use the details you provide only to locate your records and process your request.

Note: This form is provided for your convenience and may be connected to our request system at a later date. To be certain your request is received and recorded, you can also email us directly using the method below.

Email us directly

You may exercise this right at any time by emailing support@directhome.ai with the subject line "Do Not Sell or Share." Please include your name, email, and phone number so we can locate your records. You may also call us at (888) 448-8316.

We will process verified requests within the timeframes required by applicable law and will not discriminate against you for exercising this right. California residents can find more detail in our California Privacy Notice.